Classpad has lost connection to the Control hub
When the Classpad is not detected by the Control [Read more]
Do students need access to Wi-Fi during a lesson with Classwise?
No. Students’ devices (Classpads) connect wirelessly to the Control [Read more]
How to make a claim?
If one of your devices becomes damaged, please complete [Read more]
Classwise does not see all Classpads
If not all Classpads have paired automatically: You need [Read more]
Classpads from various stations were mixed up
The Control hub remembers the Classpads it was last [Read more]
Classpad is not working
If the Classpad is not responding, make sure it [Read more]
Classpad sits in the wrong slot in the docking station
When a Classpad is placed in a slot assigned [Read more]
Charging Classpads
To enjoy long and trouble-free use of Classwise, it's essential to charge the Classpads regularly. Good habits and keeping an eye on the battery level will help you avoid unexpected power loss during lessons.
Classpads update failed
It should take around 10 minutes to update 30 Classpads. [Read more]
The app detects other Classpads
If, while pairing the Classpads, you notice that the [Read more]