Troubleshooting

• Classpad discharged during a game or quiz

• Classpad has lost connection to the Control hub

• Classpad is not working

• Classpad sits in the wrong slot in the docking station

• Classpads from various stations were mixed up

• Classpads update failed

• Classwise app does not see the Control hub

• Classwise does not see all Classpads

• I can’t log in to my account

• Reporting errors in the Classwise app

• Submitting a warranty claim

• The app detects other Classpads